To all our customers,

Please be aware that due to unforeseen circumstances linked to Covid-19, we have had to make some changes to our shipping hours.

Same Day Deliveries:

Our same day service will still run, but the cut off will now be limited to 5pm. Please be assured that we will do all we can to provide as full a service as possible and will continue to review the situation daily and of course update you as much as possible.

Next Day Deliveries:

Please note for next day deliveries only: Royal Mail have advised that they will still strive to deliver these items before 1pm the next working day, but have advised they may face some delays due to the ongoing Covid-19 situation, and some items may be delivered up to 9pm. Please be assured, the items will still be delivered the next working day. If your parcel does not arrive on the next working day (Excluding Saturdays and Sundays), please contact us so we can look into this.

1st and 2nd Class:

We have been informed from Royal Mail that there may be delays faced on deliveries of both 1st and 2nd Class services.
Generally, the 1-3 working days for 1st Class and 3-5 working days for 2nd Class are still functional, however this will be dependent on the area it is being sent to. If your order is over either period, please allow an extra 1-2 days. Royal Mail have also ceased deliveries on Saturdays for the current time, so please be aware, this delivery window will not include any weekend days.
If there are delays with your order, please check with your local collection office to see if they have this held with them.

If there are delays with your order past this time, please check first with your local delivery office in the event of it being held there.

For all Royal Mail deliveries, they are being conducted contactless. This will mean the delivery officer will place the item at the entrance, take steps back to maintain safe distance and, once the door has been answered, will sign the PDA themselves under the name on the package. If you have not been the one to open the door to them, it is recommended to check with neighbors, reception areas and concierge desks where applicable.

If you still are unable to locate the parcel, or your order is more than 14 days late past the maximum time given by Royal Mail, please let us know and we will escalate this further.

We really appreciate your understanding and continued support at this time.

 

United Kingdom

We are offering free first class delivery for all orders above £30

We are now offering FREE SAME DAY DELIVERY for all orders above £80 in London. Order before 5.00 pm.

 

Shipping Type Estimated Delivery  Price (£)
Same Day Delivery (London M25 only)  3h From 4.90
Next Day Delivery 24h 8.50
First Class Signed For 24h 4.40
Second Class Signed For 72h 3.90
Free 1st Class Shipping (Orders above £30) 72h Free